We were founded in 2023 with one goal: deliver reliable stablecoin-powered payments to people around the world. But we can only do this if we earn and keep our customers’ trust.
Here are the principles we believe in that form the foundation of our company and how we do business. Think of them as a ‘bill of rights’ for users:
You deserve a product that works
Over nine million of you across 100+ countries depend on us for stablecoin-based payments. Our median transaction size is less than US$10 across all demographics. That means you’re using us to pay for pastries, not private jets.
Being a tool for your daily spending means we always need to function reliably. We invest in our tech and product team to ensure we meet this responsibility, while also making sure we give you a localized experience when it comes to on/off-ramps, payment methods, and supported currencies.
You deserve world-class security that’s constantly tested
Your protection remains a constant priority. This has never been more relevant than in 2026, which by many metrics was the most damaging year for digital asset theft. We implement strict security controls to safeguard your assets. That includes working with industry-leading custody partners, enforcing rigorous risk controls, and adhering to international standards and certifications.
You deserve straightforward, honest marketing
In highly competitive markets, short-term incentives to capture customers are common. But when “too good to be true” promises are backstopped by unsustainable practices, it can be more harmful than rewarding in the long run.
We believe straightforwardness is better, even if that means being perceived as boring in comparison. Maintaining a long-term relationship with our users, one rooted in trust, is what matters to us most.
You deserve fewer, less expensive barriers to entry
Where you are or where you’re from shouldn’t determine how many hurdles you have to clear to access financial services.
Think of the average overseas domestic worker sending remittances home. Every cent deducted as transfer fees means less support for their family. Our Send feature offers quicker, lower cost international transfers, helping you save every bit of your hard-earned work. Make the transfer in whatever currency you hold, and the other side receives it in a currency of their choice.
Most importantly, you deserve true financial access
In a world where wealth inequality remains a prominent issue, we believe equal opportunity to financial access is essential.
RedotPay was established to address what we saw as shortcomings of traditional banking systems. We want to help people still waiting too long or spending too much just to pay, send, or receive their money.
Everyone deserves a chance at savings, real-world spending, and access to cheaper international transfers. Stablecoin-powered payments can help with that, and our goal is to leverage that technology to reach the people that need it most.
How will we achieve this? By being modest and prudent, not flashy. By investing in long-term sustainability through regulatory compliance and a licensing-first approach. By building our own tech to save costs for you.
This is how we want to continue earning the trust you’ve placed in us. What matters to us is providing you a product that works — one kept promise at a time.
Disclaimer: This communication is for informational purposes only and does not constitute legal, financial, investment, or other professional advice. It does not create any representation, warranty, or contractual commitment. This communication does not represent an offer or solicitation to buy or sell any products, securities, or financial instruments or related services, including in any jurisdiction where that activity is restricted, or where RedotPay group (as defined in our Terms and Conditions) does not offer or advertise that product or service. For detailed terms pertaining to this communication and the relevant information, please refer to [Full Disclaimer Link].
