REDOTPAY CRYPTO EARN TERMS & CONDITIONS

Last Updated: 22 July 2025

THIS IS AN IMPORTANT DOCUMENT. PLEASE READ IT CAREFULLY. 

These terms and conditions ("Terms") contain important information which applies to your dealings with us in relation to the Crypto Earn (as defined in this document) products. You should read these Terms carefully. Further additional terms and conditions may apply. Any such terms and conditions are additional to the terms set out in these Terms. 

You should not construe these or any other statements in these Terms as legal, tax or financial advice. We are not acting as your financial adviser and you must not regard us as acting in that capacity. You should consult your own independent professional advisers before entering into any transaction and only enter into a transaction if you have fully understood its nature, the contractual relationship into which you are entering and all relevant terms and conditions. 

GENERAL TERMS AND CONDITIONS

• 1. INTRODUCTION

  • 1.1 The Crypto Earn Services are offered to you exclusively by RedotX Global (Panama) S.A. ("RedotX Panama"), a company incorporated under the laws of Panama with registration number 155770401 whose registered address at PH Bloc Office Hub, Seventh Floor, Santa Maria Business District, Panama City, Republic of Panama. RedotX Panama is a subsidiary of the RedotPay group, including Red F. Technology Limited (a private company limited by share incorporated in Hong Kong with company number 3254911) ("RFTL"), Red Dot Technology Limited (a private company limited by shares incorporated in Hong Kong with company number 3081454) ("RDTL"), Red Dot Trust Limited (a public company limited by shares incorporated in Hong Kong with company number 75771638) ("Red Dot Trust"), and/or their affiliates (which shall include controlling companies, controlled companies, shareholders, directors, employees, and/or representatives), as applicable (together, "Group" or "us"). 

• 2. SCOPE

  • 2.1 These Terms govern the Crypto Earn Services. Please take the time to read and understand these Terms before using these Crypto Earn Services so that you are aware of your legal rights and obligations. By using any of the Crypto Earn Services and/or completing the registration process, you are entering into a legally binding contract with RedotX Panama and shall be deemed to have expressly read, understood, and agreed to be bound by these Terms.

  • 2.2 These Terms describe the general conditions applicable to any natural and/or legal person who, for any reason, accesses the Site and uses the Crypto Earn Services (hereinafter indistinctly the "Users" or the "User" or "you"). If the User proceeds to open the Crypto Earn Account and subscribes to the Crypto Earn Services by clicking the "confirm"/"accept"/"subscribe" button (or any other button to a similar effect) on the Site or the App, it will be understood that they have fully and without reservation or limitation accepted these Terms. Consequently, the User agrees to comply with all the provisions contained in these Terms, under the Applicable Laws as defined in the General Terms applicable to the use of the Site and the Crypto Earn Services. RedotX Panama reserves the right to revise these Terms at any time, by updating and/or modifying this page, which will be notified to the Users in writing. The User must review these Terms each time they access the Site or the App in relation to the Crypto Earn Services. If you do not wish to accept any changes, you are free to close your Crypto Earn Account in accordance with Clause 12 of these Terms.  If you do not close your Crypto Earn Account, we will assume that you have accepted the change and your continued access to or use of Crypto Earn Services will be deemed acceptance of the updated Terms. Furthermore, since certain services and content offered to Users through the Site or the App may contain specific rules that regulate, supplement, and/or modify these Terms, Users are advised to familiarize themselves with them before using the Site.

  • 2.3 The User accepts and acknowledges that acceptance of these Terms does not create any partnership, association, agency, franchise, or employment relationship between RedotX Panama and the User.

  • 2.4 These Terms comprise:

    • (a) the general terms and conditions, which apply to your Account and the Crypto Earn Services generally ("General Terms") (https://www.redotpay.com/terms/general/);

    • (b) our Privacy Policy;

    • (c) any document setting out the fees and charges that may apply to the Crypto Earn Services;

    • (d) any other rules, notifications, guidelines, terms or agreement designed by us from time to time to be part of these Terms; and

    • (e) any supplements, additions, annexures, terms incorporated by reference and/or notices issued by the Group.

  • 2.5 Inconsistency

Subject to the application of any mandatory provisions of any Applicable Law, if there is any inconsistency between:

• (a) the English version and any other language version of the Terms, the English version prevails; or

• (b) any specific terms applicable to the Crypto Earn Services under these Terms and any other terms of the General Terms, the specific terms prevail; 

in each case save for any manifest error.

• 3. THE CRYPTO EARN SERVICES

  • 3.1 By subscribing to the Crypto Earn Services on the Site or the App, the User may, through the Site or the App, carry out operations related to the Crypto Earn Services, that RedotX Panama may make available, and will be bound by these Terms. If any User does not accept these Terms and/or any amendments or modifications that may be made, they must refrain from using the Crypto Earn Services. 

  • 3.2 The Crypto Earn Services, provided solely by RedotX Panama and not any other Group companies, allow Users to earn rewards on supported Digital Assets. 

  • 3.3 "Crypto Earn" under the Crypto Earn Services currently comprises Flexible Crypto Earn.

  • 3.4 By Subscribing to a Crypto Earn Offer you can earn Crypto Earn Rewards, in exchange for providing RedotX Panama with your Crypto Earn Assets. Preservation of Crypto Earn Assets is not guaranteed. Crypto Earn Rewards are not guaranteed or fixed, and the rates and timing of Crypto Earn Rewards may vary. 

  • 3.5 Crypto Earn Assets used to Subscribe for a Crypto Earn Offer will not be segregated from the Digital Assets of others. Crypto Earn Assets may be commingled on a collective pooled basis in hot wallets and cold wallets with Digital Assets belonging to RedotX Panama and clients of the Group globally, which will be managed by RedotX Panama, in full discretion as to the allocation of such pooled assets into a range of yield-generating strategies, without the need to consult or obtain the consent of the Users. You will not have a right to recover any specific Digital Assets.

  • 3.6 Crypto Earn Assets under the collective pool may be deployed by RedotX Panama without prior notice into yield-generating platforms (e.g., staking, liquidity pools, other platforms or subscriptions to funds) and RedotX Panama may charge a spread and/or any other fee(s) for its management service. Crypto Earn Assets may also be used for operating purposes by the Group entities, without prior notice to the Users, including, but not limited to, lending to other end users of the Group entities (such as RFTL) globally who have opened the Credit Account (as defined in the General Terms) for the purposes of accessing the Virtual Assets Loan Services (as defined in the General Terms). In addition, Crypto Earn Assets that are Subscribed to Flexible Crypto Earn may also be used by the Group entities in on-chain staking activities. At no point will the Users have the ability to direct the use of their Crypto Earn Assets or receive information on specific investment decisions. RedotX Panama shall be responsible for determining and publishing the net yield to be paid to the Users, regardless of the gross yield or returns achieved through the deployment of pooled assets, which may be higher. For the avoidance of doubt, the Users are not entitled to any excess returns beyond the Crypto Earn Rewards.

  • 3.7 Pursuant to the arrangements between RedotX Panama and/or any other Group entity(ties) and/or third-party service providers, RedotX Panama may interact with Group entities, third-party service providers and smart contracts (e.g., DeFi protocols) for the purpose of generating yields. 

  • 3.8 Your Crypto Earn Assets can be redeemed in accordance with the terms of the Crypto Earn Offer that you have Subscribed to and RedotX Panama will endeavour to return your redeemed Crypto Earn Assets in full, in the same quantity and type of Digital Asset with which you Subscribed. However, the use of Crypto Earn Assets for operating purposes (including for lending to the Credit Account holders under the Virtual Assets Loan Services and for on-chain staking activities) may be subject to various risks.  In exceptional circumstances these risks could negatively impact the ability of RedotX Panama to return your Crypto Earn Assets in full or at all.  

  • 3.9 Please refer to the risk factor statement in these Terms for a summary overview of some (but not all) of the risks that may result from Subscribing Digital Assets to a Crypto Earn Offer.

  • 3.10 Although RedotX Panama takes all reasonable precautions to minimise the risks described in the risk factor statement and to safeguard the return of Crypto Earn Assets to Users in accordance with these Terms, in extreme and exceptional circumstances RedotX Panama may not have sufficient assets readily available to return Crypto Earn Assets to the Users in a timely manner.  This could result in the User losing some or all of his/her Crypto Earn Assets. These exceptional circumstances could arise, for example, following a catastrophic hack or technical failure, a significant number of borrowers to whom Virtual Assets Loan Services have been made under loan products defaulting at the same time, systemic risk or other black swan events that affect the cryptocurrency market as a whole or following a force majeure or a fortuitous event. 

  • 3.11 Neither RedotX Panama nor any Group entity makes any representation or warranty (a) that Crypto Earn is appropriate for any User or in any location, or (b) that the transactions and services described in these Terms are (or will continue to be) available or appropriate for any User or in any location.  The User is strongly encouraged to carefully review these Terms and seek independent professional advice as to whether Crypto Earn Services are appropriate for him/her having regard to his/her own personal circumstances and objectives, financial position and risk tolerance. 

  • 3.12 By accepting these Terms, the User hereby unconditionally and irrevocably: (a) confirms that he/she understands, accepts and assumes full responsibility for participating in Crypto Earn together with any and all associated risks with his/her Subscription to a Crypto Earn Offer, including without limitation the losses of all Crypto Earn Assets in extreme and exceptional circumstances and the risks described in the risk factor statement, (b) explicitly consents to, and grants RedotX Panama and the Group entities all necessary rights for, RedotX Panama and the Group entities to use his/her Crypto Earn Assets as described in these Terms and any associated risks, (c) has carefully assessed whether, and determined that, Crypto Earn Services are appropriate for him/her; (d) confirms and acknowledges that English version of the Terms will prevail over a version of the Terms in any other language; and (e) confirms that no Group entity, including RedotX Panama, will have any liability whatsoever for any losses arising from, or connected with, changes to the Crypto Earn Rewards Rate, whether or not you were aware of those changes.

  • 3.13 RedotX Panama and the Group reserve the right to update, modify, suspend, disable, or restrict access to, or discontinue the Crypto Earn Services, or any features, components, or content thereof at any time, for any reason, without notice or liability to the Users. There is no guarantee that specific services, features, components, or content will always be available.

• 4. PARTICIPATION IN CRYPTO EARN

  • 4.1 When you provide Digital Assets to RedotX Panama for the purposes of Crypto Earn, you will be prompted to agree to and confirm some or all of the following terms on the Site or the App: 

    • (a)  the type of Digital Assets that you will use to Subscribe; 

    • (b) the amount of the designated Digital Assets that you will use to Subscribe; and

    • (c) the Crypto Earn Rewards Rate applicable at the time of Subscription, which is subject to change at a future date in accordance with these Terms.

  • 4.2 Upon your Subscription to a Crypto Earn Offer your Digital Assets will be treated as received by RedotX Panama, provided that RedotX Panama reserves the right, at any time and from time to time in its sole discretion and without prior notice, to: 

    • (a) reject or remove any Digital Asset or Crypto Earn Assets from the Crypto Earn Services; 

    • (b) specify a minimum or maximum amount of Crypto Earn Assets that are required to Subscribe to a Crypto Earn Offer; 

    • (c) specify, introduce, alter or revoke Subscription Limits that may apply from time to time; 

    • (d) mandatorily redeem or otherwise return all or some Crypto Earn Assets of any User.

• 5. FLEXIBLE CRYPTO EARN 

  • 5.1 Digital Assets that are Subscribed to Flexible Crypto Earn can be Redeemed at any day, with each day starting on 00:00 UTC and ending on 23:59 UTC.  Subscriptions (T) are confirmed at the start of the next day after the election to Subscribe (00:00 UTC on T+1). Crypto Earn Rewards for Flexible Crypto Earn comprise Real-Time Rewards. 

  • 5.2 "Real-Time Rewards" are Crypto Earn Rewards that: 

    • (a) start accruing at the Real-Time Rewards Rate from the start of the day after the day you Subscribe (00:00 UTC on T+1); 

    • (b) will be automatically distributed to your Crypto Earn Account from the start of the day after the day they start accruing (00:00 UTC on T+2); 

    • (c) are calculated every day in respect of the relevant Crypto Earn Assets in your Crypto Earn Account based on the Real-Time Rewards Rate from the start of the day after the day you Subscribe (00:00 UTC on T+1); 

    • (d) are distributed in the form of the Digital Asset with which you have Subscribed, unless the relevant Crypto Earn Offer expressly states otherwise; 

    • (e) are rounded down to two (2) decimal places; and

    • (f) the distribution in your Crypto Earn Account will be automatically counted as Crypto Earn Assets Subscribed into the Flexible Crypto Earn, and the Subscribed Crypto Earn Assets will be calculated at the Real-Time Rewards Rate compounded on a daily basis.

  • 5.3 The Real-Time Rewards Rate may vary from minute to minute.  Any variation to the Real-Time Rewards Rate will apply from the next day (UTC 00:00 on T+1) and will continue to apply until the next variation takes effect. The Real-Time Rewards Rate is determined by RedotX Panama taking into account a variety of factors and may be varied from time to time at RedotX Panama’s discretion. You agree that the Real-Time Rewards Rate displayed on the Site and/or the App at the time of your Subscription may be different from the actual Real-Time Rewards Rate applicable to your relevant Crypto Earn Assets under the Flexible Crypto Earn. 

• 6. REDEMPTION FROM FLEXIBLE CRYPTO EARN 

  • 6.1 Redemption of Crypto Earn Assets from Flexible Crypto Earn can be requested at any time. Your Crypto Earn Assets will be returned to your Account immediately upon Redemption request or by using of Subscribed Crypto Earn Assets for other Group's services and you will continue to accrue and be distributed Real-Time Rewards in respect of the Redeemed Crypto Earn Assets until they are returned to your Account.  If you Redeem only a portion of your Crypto Earn Assets, the Crypto Earn Assets that you do not Redeem will continue to earn Real-Time Rewards. 

  • 6.2 The return to your Account of Crypto Earn Assets that you have Redeemed from Flexible Crypto Earn may be delayed in exceptional circumstances, which may include without limitation, extreme market volatility, network outages and delays, validator or protocol failure, a significant number of simultaneous instructions to Redeem from other Users of RedotX Panama, or other unanticipated events.  Please refer to the risk factor statement for more information about some (but not all) of the risks that may be associated with participating in Crypto Earn. 

  • 6.3 RedotX Panama may at its discretion specify a minimum and maximum amount of Crypto Earn Assets that are available for Redemption from Flexible Crypto Earn each day. RedotX Panama may also at its discretion vary the minimum and maximum amount from time to time without prior notice to you.

• 7. CHANGES TO CRYPTO EARN REWARDS RATE 

  • 7.1 The Crypto Earn Rewards Rate for Flexible Crypto Earn Offers may fluctuate from time to time.  RedotX Panama does not in any way represent or guarantee that the Crypto Earn Rewards Rate applicable at the time you Subscribe for a Crypto Earn Offer or anytime thereafter will remain constant. The applicable Crypto Earn Rewards Rate may fluctuate up or down from time to time. You hereby acknowledge and agree that any representation, whether express or implied, regarding the possible rewards associated with a Crypto Earn Offer, applicable or otherwise shown at (or after) the time of Subscribing to a Crypto Earn Offer (i) is an estimate based on observations of available on-chain reward rates, general market rates, as well as special rates during promotion periods and is subject to significant risks and uncertainties, (ii) is not guaranteed in any way by any RedotX Panama or Group entity or indicative of future performance or rewards, (iii) is calculated based on the Crypto Earn Rewards Rate, which may change from time to time in RedotX Panama’s sole discretion and (iv) is not in any way a form of advice, solicitation or offering for Crypto Earn and should not be interpreted as such. 

  • 7.2 Changes to the Crypto Earn Rewards Rate will be published on the site and/or the app from time to time. You must refer to the site and app regularly. No group entity, including Redotx Panama, will have any liability whatsoever for any losses arising from, or connected with, changes to the Crypto Earn Rewards Rate, whether or not you were aware of those changes.

• 8. INSTRUCTIONS

  • 8.1 Each of the instructions (whether Subscription or Redemption or otherwise) given by the User through the Site or the App for RedotX Panama to manage a Crypto Earn Service operation shall be considered a “Management Order”. RedotX Panama may, at any time, modify the limits on the number or amount of Management Orders in order to comply with anti-money laundering and counter-terrorism financing policies, the Group’s internal policies, or any other Applicable Laws.

  • 8.2 The User is solely responsible for each Management Order and its consequences, and acknowledges that RedotX Panama will not verify the underlying transaction of the Management Order, nor its cause, purpose, or circumstances, nor the capacity of the counterparties. The User is responsible for any error (including, without limitation, typographical errors — including those related to the amount, quantity of Digital Assets, or recipient, resubmission of forms, or duplication of orders) that may occur when completing or issuing a Management Order and when sending Digital Assets to or from the Site (including, without limitation, sending Digital Assets to or from the Site that are not supported by it and/or by the recipients, or using networks that are not supported by the Site and/or by the recipients for the sending or receiving of Digital Assets). The User is also responsible for the payment of any taxes applicable to the transactions carried out through the Site. RedotX Panama shall not be responsible for making any notifications, payments, or fulfilling any other obligations of the User before the competent authorities.

  • 8.3 RedotX Panama may, in its sole and absolute discretion, reject a Management Order.

  • 8.4 The User must use the Crypto Earn Services in accordance with the provisions of these Terms and/or as set forth on the Site, if applicable. The User accepts, represents, and acknowledges that RedotX Panama reserves the right to limit, suspend, and/or discontinue the provision of the Crypto Earn Services for any reason, including but not limited to, non-compliance with these Terms, insufficient funds, or market conditions and/or any other condition that RedotX Panama deems necessary.

  • 8.5 Regardless of the time or means employed and/or provided by RedotX Panama and/or the User to use the Crypto Earn Services, the User accepts, acknowledges, and understands that the nature of the Digital Assets and the market in which they operate imply that the price may vary significantly. RedotX Panama will not be liable, and the User will at all times hold RedotX Panama, the Group and/or their affiliates harmless from any direct or indirect loss or damage suffered and/or caused due to such variation. Furthermore, the User acknowledges that the Crypto Earn Services are independent of third-party exchanges and that RedotX Panama is not subject or obligated to reflect and/or quote and/or reference a particular price or index.

  • 8.6 The User accepts and acknowledges that:

    • (a) The Digital Assets may be held in a master wallet owned and held by RedotX Panama, together with the Digital Assets of other Users;

    • (b) RedotX Panama shall not be liable for any unauthorized use of the Wallet delegated by the User to third parties and the risks involved; and

    • (c) The Digital Assets supported by the Crypto Earn Services may vary from time to time.

  • 8.7 The User acknowledges and agrees that, by using the Crypto Earn Services, (i) he/she irrevocably authorizes RedotX Panama to manage and store the Digital Assets in the User's wallet; and (ii) he/she irrevocably authorizes RedotX Panama to send and receive Digital Assets to and from the User's wallet in accordance with the instructions given by the User.

  • 8.8 The User acknowledges that in the Account, wallet or custody service authorized by RedotX Panama, they may be able to receive Digital Assets from other wallets. The User agrees that he or she is only permitted to receive Digital Assets or tokens that are expressly authorized by RedotX Panama. 

• 9. NO SEGREGATION OF USER'S DIGITAL ASSETS

  • 9.1 Crypto Earn Assets used to Subscribe for a Crypto Earn Offer will not be segregated from the Digital Assets of others. Crypto Earn Assets may be commingled in hot wallets and cold wallets with Digital Assets belonging to RedotX Panama and clients of the Group globally. You will not have a right to recover any specific Digital Assets but please see Clause 6 “Redemption from Flexible Crypto Earn”.

• 10. FEES AND REWARDS

  • 10.1 RedotX Panama may charge a spread and/or service fee as published in the Site or the App from time to time for managing and deploying the User’s Digital Assets, which RedotX Panama will determine in its sole discretion, based on market conditions. The User accepts and acknowledges that the spread and/or fee charged by RedotX Panama may vary depending on market conditions and the Digital Assets involved. Crypto Earn Rewards earned from the deployment of Crypto Earn Assets shall be credited to the User’s Crypto Earn Account or Account, net of any applicable spread and/or fees. 

  • 10.2 The User understands and accepts that transactions through the blockchain require the payment of fees to the communities or controllers of these networks or platforms. For the transaction to be successful, the User understands and accepts that they must have sufficient funds in the transaction's native token so that the corresponding fees can be charged or debited.

• 11. STATEMENTS ABOUT THE CRYPTO EARN SERVICES

  • 11.1 Neither RedotX Panama, the Group nor its affiliates, expressly or implicitly, in whole or in part, guarantee: (i) the normal and correct functioning of any third-party system or protocol that may be used to support the Crypto Earn Services; (ii) the valuation and liquidity of the Digital Assets over time; (iii) the amount of time under which a transaction can maintain a price; (iv) the immutability and/or security of the blockchain or the technology underlying the Digital Assets or any wallet, including those provided by RedotX Panama associated with the Crypto Earn Services; or (v) the free and available nature of the technology accompanying the Crypto Earn Services, as well as the absence of any errors, viruses, bugs, malfunctions or any attempt to compromise the security or integrity, or that any data or information related to any Digital Asset will be safe from loss, corruption or theft during transmission over the internet or any other network.

  • 11.2 REDOTX PANAMA MAKES NO OTHER REPRESENTATIONS OR WARRANTIES, AND HEREBY EXPRESSLY DISCLAIMS, AND THE COUNTERPARTY WAIVES, ANY OTHER REPRESENTATIONS, WARRANTIES OR REMEDIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, RELATING TO THIS AGREEMENT, ANY TRADE ORDER, ANY DIGITAL ASSETS PURCHASED, OR ANY OTHER ITEMS PROVIDED UNDER OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE. WITHOUT LIMITING THE FOREGOING, ALL PURCHASED DIGITAL ASSETS ARE PROVIDED "AS IS," "WHERE IS," AND "AS AVAILABLE." 

• 12. CRYPTO EARN ACCOUNT CLOSING

  • 12.1 You may terminate your Crypto Earn Account at any time by following the account termination procedures as prescribed by us from time to time.  You will not be charged for terminating your Crypto Earn Account, although you will be required to pay any outstanding amounts owed to us.  You authorise us to cancel or suspend any pending transactions at the time of cancellation, and to deduct any outstanding amounts that you owe us from your Crypto Earn Account.

  • 12.2 In certain cases, you may not be able to close your Crypto Earn Account, including where:

    • (a) you are trying to evade an investigation by relevant authorities;

    • (b) you have a pending transaction or an open claim;

    • (c) your Crypto Earn Account has any outstanding amounts owed to us; or

    • (d) your Crypto Earn Account is subject to a freeze, hold, limitation or reserve.

• 13. GOVERNING LAW AND DISPUTE RESOLUTION

  • 13.1 These Terms shall be governed by and construed in accordance with the laws of Panama. Any dispute arising under or in connection with these Terms shall be resolved by the competent courts of the Republic of Panama. . 

  • 13.2 All notifications and/or communications to be made to RedotX Panama for the provision of the Crypto Earn Services, the Site and/or the Account under these Terms must be made in writing to the email address indicated below: Email: legal@redotpay.com. To the extent a notice and/or communication is required to be delivered to a User's physical address, RedotX Panama may deliver the same to the User's physical address that is provided to and on file with RedotX Panama and the User has the obligation to update its record with RedotX Panama from time to time.

  • 13.3 RedotX Panama may assign its contractual position, these Terms, and/or any of the rights and obligations arising hereunder to any of its affiliates, controlling and/or controlled companies, or to a third party. The User hereby gives his or her consent to any and all of the aforementioned transactions. Unless expressly consented to in writing by a duly authorized representative of RedotX Panama, the User may not assign his or her contractual position, this agreement, or any of the rights or obligations arising hereunder to any third party.

• 14. DEFINITIONS

  • 14.1 Terms not otherwise defined in these Terms shall have the meaning in the General Terms. In these Terms, except where the context otherwise requires, the following words and expressions have the following meanings: 

• 14.2 Unless the contrary intention appears, a reference in these Terms to:

  • (a) a document (including these Terms) includes any variation or replacement of it;

  • (b) a Clause, Part, annexure or schedule is a reference to a Clause in, Part of, or annexure or schedule to, these Terms;

  • (c) a statute, ordinance, code or other law includes regulations and other instruments under it and consolidations, amendments, re-enactments or replacements of any of them;

  • (d) the singular includes the plural and vice versa;

  • (e) the word "person" includes an individual, a firm, a body corporate, a partnership, a joint venture, an unincorporated body or association, or any government agency;

  • (f) a particular person includes a reference to the person’s executors, administrators, successors, substitutes (including persons taking by novation) and assigns;

  • (g) an agreement, representation or warranty in favour of two or more persons is for the benefit of them jointly and each of them individually;

  • (h) an agreement, representation or warranty by two or more persons binds them jointly and each of them individually;

  • (i) a group of persons or things is a reference to any two or more of them jointly and to each of them individually;

  • (j) unless expressly otherwise specified in writing, a period of time dating from a given day or the day of an act or event, is to be calculated exclusive of that day;

  • (k) a day is to be interpreted as the period of time commencing at midnight and ending 24 hours later;

  • (l) the words "include", "including", "for example" or "such as", when introducing an example, do not limit the meaning of the words to which the example relates to that example or examples of a similar kind;

  • (m) time is a reference to coordinated universal time;

  • (n) "property" or "asset" includes any present or future, real or personal, tangible or intangible property, asset or undertaking and any right, interest or benefit under or arising from it; and

  • (o) anything (including any amount or Service) includes each part and/or feature of it.

• 14.3 Headings

Headings should be disregarded in the interpretation of these Terms.

RISK FACTOR STATEMENT

Neither RedotX Panama, the Group nor their affiliates have authority or control over the blockchains or software protocols that govern transactions with Digital Assets enabled under the Crypto Earn Services. Generally, these blockchains and protocols are open source and may be used, copied, modified, and distributed by anyone.

By using the Crypto Earn Service, the User acknowledges and accepts that: (i) neither RedotX Panama, the Group nor their affiliates are responsible for the operation of the blockchains and the underlying protocols or platforms, and they do not guarantee their functionality, security or availability, and, (ii) the blockchains and protocols are subject to sudden changes in their operating rules (such as in the case of eventual forks or "Forks"), which may materially and/or significantly affect the value, functionality and/or denomination of the Digital Asset in question, and create new Digital Assets. 

In the event of a Fork occurring, the User agrees that RedotX Panama may temporarily suspend operations without prior notice and, if it deems it necessary, (a) configure or reconfigure its systems and/or (b) decide not to support (or stop supporting) a protocol and/or the original and/or alternative Digital Asset, provided that the User has the opportunity to withdraw the original Digital Assets from the Site. The User agrees that RedotX Panama is not and will not have any obligation to assign or in any way credit the User with the alternative Digital Assets resulting from a Fork. The User agrees that RedotX Panama, the Group or their affiliates do not assume any obligation or responsibility with respect to a Fork, an unsupported branch of a blockchain, or an alternative protocol to an existing one.

The risk of suffering a loss when using the Crypto Earn Services or holding a position in any of the Digital Assets is high. The price established for a Digital Asset may fluctuate over short periods of time. Many Digital Assets are not backed by assets, commodities, financial entities, or any central bank. The User hereby understands and accepts these risks and, therefore, will obtain any type of tax, financial, and/or legal advice before using the Crypto Earn Services. Therefore, the User declares that they will hold RedotX Panama, the Group or their affiliates, and/or third parties harmless from any damage and/or harm, direct or indirect, incurred in connection with the Crypto Earn Services. 

It is expressly established, and the User accepts that RedotX Panama, through the Site and/or the App, does not provide any type of advice or purchase or sale advice in relation to the Crypto Earn Services. RedotX Panama may provide information regarding the price, range, volatility, and events that have affected the price of Digital Assets, but this information shall not be considered advice and should not be construed as such. Any decision to purchase or sell Digital Assets is the sole decision of the User, and RedotX Panama shall not be liable for any losses incurred and/or adverse results resulting from such decisions.

The User hereby acknowledges, the following risks:

• · Digital Assets are highly volatile and can be highly risky so Users should exercise extreme caution regarding the products;
• · Transactions with Digital Assets may be irreversible and, consequently, losses due to fraudulent or accidental transactions may not be recoverable;
• · The value of a Digital Asset may be derived from the continued willingness of market participants to exchange fiat currency for a Digital Asset, meaning that the value of a particular Digital Asset may be completely and permanently lost if the market for that Asset ceases to exist. There is no guarantee that a person who accepts a Digital Asset as payment now will continue to do so in the future. Certain Digital Assets may be accepted only at some Digital asset services providers and not at others;
• · The extreme volatility and unpredictability of the price of a Digital Asset relative to fiat currencies may result in a total loss of the investment in a short period of time;
• · Legislative and regulatory changes may adversely affect the use, transfer, exchange and/or value of Digital Assets;
• · Digital Asset transactions are considered executed only when they are recorded and confirmed by the trading platform, which does not necessarily coincide with the moment the client initiates the transaction;
• · The nature of Digital Assets exposes them to risks of fraud or cyberattack;
• · The nature of Digital Assets means that any technological difficulties experienced by the Digital assets services provider may result in customers being unable to access their Digital Assets;
• · The loss or theft of private keys may result in the total loss of access to the Digital Assets without the possibility of recovery; and
• · The networks on which Digital Assets depend may face interruptions or congestion due to technical problems, cyber attacks, or other factors.

To the extent that Crypto Earn Assets deposited by Users are loaned to RedotX Panama's affiliates or clients of any Group entities, including lending to the Credit Account holders under the Virtual Assets Loan Services, as per the corresponding agreements that would be made available to the applicable competent authorities responsible for any investigation, these loaned assets are subject to the risk that the borrowing party will be unable or unwilling to repay the borrowed assets. RedotX Panama takes various precautions to minimise this counterparty risk of borrowers defaulting, including (a) conducting due diligence on prospective borrowers under Virtual Assets Loan Services and (b) requiring borrowers under Virtual Assets Loan Services to provide collateral as security for the repayment obligation. In addition, a vast majority of the loans that are funded by Crypto Earn Assets are overcollateralised, meaning that the borrowing client is required to provide collateral having a value that is greater than the amount of the loan.  RedotX Panama’s ability to return your Crypto Earn Assets may be adversely affected or delayed if a significant number of borrowers (including under Virtual Assets Loan Services) default on the obligation to repay borrowed assets to RedotX Panama, the collateral held by or for the benefit of RedotX Panama is insufficient to cover the outstanding loan amount and outstanding debts cannot be recovered from the insurance fund.

In extreme and exceptional circumstances including the force majeure and fortuitous events, RedotX Panama may have insufficient liquid assets readily available to satisfy requests to redeem Crypto Earn Assets in a timely manner as a result of various different other factors including, without limitation, concentrated exposure to the performance of a particular Digital Asset.  RedotX Panama has processes in place to monitor and minimise liquidity risk and concentration risk. 

Digital Assets that are deployed in on-chain staking will be subject to a number of risks, including the risk of protocol penalties (known as “slashing”) which result in the forfeiture of some or all of the Digital Assets that are staked. Slashing is designed to discourage network validators from engaging in dishonest, malicious or other inappropriate activity and may occur due to errors in smart contracts, misbehaviour of validators, or mistakes during block production. Slashing is very rare. For example, only 0.04% of the over 500,000 Ethereum validators ever experienced a slashing event, according to data from February 2023. While RedotX Panama takes all reasonable precautions to avoid slashing to replace Digital Assets lost to slashing penalties if they do occur, so that you should not experience any loss even in the event of slashing, in some rare situations it is possible you could lose some or all of your Digital Assets. This would include situations where slashing is the result of a hack, your own actions or other extreme events. 

RedotX Panama may run promotional campaigns from time to time including short-term Crypto Earn product offerings with higher annual percentage rates to benefit Users. These higher rates may be temporary and you should consider whether the relevant offer still meets your needs once the interest rate reverts to its normal level when the promotion period expires. 

Although RedotX Panama takes all reasonable precautions to minimise the risks described in this Risk Factor Statement and to safeguard the return of Crypto Earn Assets to Users in accordance with these Terms, in extreme and exceptional circumstances RedotX Panama may not have sufficient assets readily available to return Crypto Earn Assets to Users in a timely manner. This could result in Users losing some or all of their Crypto Earn Assets or experiencing a delay in the return of all or some Crypto Earn Assets to Users. These exceptional circumstances could arise, for example, following a catastrophic hack or technical failure, extreme market volatility, network delays or disruptions, systemic risk or other black swan events that affect the cryptocurrency market as a whole.