Stay Safe from Scams: Everyday Tips for Safer Payments

Scams are getting more sophisticated, but a few simple habits go a long way. If something feels off, pause and double‑check before you act.

Everyday habits to stay protected

Verify who you’re paying

If it’s a new recipient, confirm their details through a trusted source.

Avoid suspicious links 

Don’t click links in unexpected emails, messages, or DMs about “prizes,” “refunds,” or “urgent account issues.”

Keep your information private

Never share one‑time passcodes, PINs, or seed phrases. Even if someone claims to be from RedotPay or a “partner.”

Take your time

Scammers rely on urgency (“act now or lose your funds”) so you don’t stop to think.

Stay updated

Keep your app and phone software current, and turn on security features like biometrics and screen locks.

Smart safety tools in the RedotPay app

• Turn on notifications to get instant alerts for logins and payments.
• Review recent activity regularly and act quickly if something looks unfamiliar.
• Use safety controls such as card freeze or spending limits whenever you’re uncertain.
• Pause if unsure. If a payment feels uncomfortable, stop and verify before proceeding.

RedotPay’s commitment to your security

RedotPay continuously monitors activity to detect and reduce the impact of scams, but staying safe works best as a partnership: your awareness plus our protections.

If you think you may have paid a scammer or notice unusual activity:

In the app

Contact our support team by starting a live chat. Include a brief summary (amount, time, and recipient details), and our team will help guide you through the process. 

If available, temporarily freeze your card while your case is reviewed.

Help Center

Visit the RedotPay Help Center for step‑by‑step guides on reporting scams and protecting your account.

Email support

If you can’t access the app, contact our team from your registered email and let us know immediately via: src_health@redotpay.com. The sooner you reach out, the more we can do. If something doesn’t look right, stop the payment and contact us. Even if you’re not sure it’s a scam yet. 

Remember, RedotPay will never ask for your passcodes, PINs, or seed phrases. For genuine updates or support, always reach us through our official channels: https://linktr.ee/RedotPay.

Disclaimer: This publication is for informational purposes only and does not constitute legal, financial, investment, or other professional advice. It does not represent an offer or solicitation to buy or sell any products, securities, or financial instruments. The information is provided on an “as is” basis as of the date indicated and is subject to change without prior notice. Rabbit7 Holding (BVI) Limited (“RedotPay”) makes no representations or warranties, express or implied, regarding the completeness, accuracy, reliability, or timeliness of the content. RedotPay, along with its directors, officers, agents, employees and affiliates, expressly disclaims any liability for any direct, indirect, special, incidental, consequential, punitive or exemplary damages, arising from the use of or reliance on this publication. Readers should seek independent professional advice before taking any action in relation to the matters concerned herein. This publication is strictly confidential and may not be reproduced, distributed or transmitted in any form or by any means without RedotPay’s prior written consent. The English version shall prevail in the event of any discrepancy or inconsistency between the various language versions hereof.