Logo
B. RedotPay Card
  1. General Terms and Conditions
  2. A. Custodian Account
    3. B. RedotPay Card
  3. B1. Hong Kong Programme (Visa)
  4. B2. Hong Kong Programme (MasterCard)

    5. B3. Singapore Programme (Visa)

  5. B3A. Non-Singapore Resident Cardholders
  6. B3B. Singapore Resident Cardholders
  7. C. Swap Transactions
  8. D. Custodian Wallet, Self-Custody Wallet and Smart Contract Vault, and Virtual Account
  9. E. Other Third-Party Services
  10. F. Virtual Assets Loan Services
  11. G. Crypto Earn Services
  12. H. P2P Services
  13. I. Fiat Remittance Services
  14. J. Crypto Transfer Services
  15. Use of RedotPay Card through a Digital Wallet
  16. Privacy Policy
  17. Affiliate Program Terms and Conditions
  18. Terms and Conditions for Business

PART B. REDOTPAY CARD

This Part B only applies to RedotPay Card Services, including the Card Issuance Services.

28. This Part B governs the RedotPay Card Services. You acknowledge and agree that the RedotPay Card Services comprises multiple programmes (each, a “Programme”), including but not limited to B1. Hong Kong Programme (Visa), B2. Hong Kong Programme (MasterCard) and B3. Singapore Programme (Visa), as detailed in the subsequent sections.

29. The Group reserves the right, in its absolute sole discretion, to designate you to a specific RedotPay Card under a particular Programme based on factors including, but not limited to, your country of ordinary residence, verification information, and the requirements and restrictions under local Applicable Laws. Accordingly, by using the RedotPay Card Services, you agree to be bound by the terms and conditions of RedotPay Cards specific to the Programme to which you are assigned.

29.1. For users of RedotPay Cards who are assigned to B1. Hong Kong Programme (Visa), the terms and conditions applicable to such users may comprise these terms and conditions under Part B1 and all incorporated policies. By using the RedotPay Card Services, you agree to be bound by the abovementioned terms and conditions.

29.2. For users of RedotPay Cards who are assigned to B2. Hong Kong Programme (MasterCard), the terms and conditions applicable to such users may comprise these terms and conditions under Part B2 and all incorporated policies. By using the RedotPay Card Services, you agree to be bound by the abovementioned terms and conditions.

29.3. For users of RedotPay Cards who are assigned to B3. Singapore Programme (Visa):

If you ordinarily reside outside Singapore, you acknowledge and agree, and the Group reserves the rights in its absolute sole discretion, to route the RedotPay Card Services through different members of the Group (including through Redotpay Technology Pte. Ltd.), the Services of which may be subject to different terms and conditions due to the requirements and restrictions under local Applicable Laws. Accordingly, depending on the member of the Group which provides the RedotPay Card Services specific to a transaction, the terms and conditions applicable to users of the RedotPay Card may comprise those under Part B3A and all incorporated policies. Please review these terms carefully. By using the RedotPay Card Services, you agree to be bound by the abovementioned terms and conditions.

If you ordinarily reside in Singapore, the terms and conditions applicable to users of the RedotPay Card may comprise those under Part B3B and all incorporated policies. Please review these terms carefully. By using the RedotPay Card Services, you agree to be bound by the abovementioned terms and conditions.

30. For the avoidance of doubt, the existence of a Programme named after a territory does not in itself indicate that the RedotPay Card Services are offered to users situated in that territory. Unless otherwise announced, RedotPay does not and will not route RedotPay Cards to U.S. persons.

31. You acknowledge that RedotPay Cards under different Programmes may be routed to you by different members of the Group as required to comply with local Applicable Laws and such RedotPay Cards under different Programmes may be issued by different entities, which may not be a member of the Group. You may refer to the terms and conditions of RedotPay Cards under a particular Programme to which you are assigned, for more details.

32. The Group reserves the right, in its absolute sole discretion, to switch your RedotPay Card from one Programme to another at any time. Such a switch may occur for various reasons, including changes in Applicable Laws, your country of residence, and the Group’s operational requirements. You will be subject to the terms and conditions of the new Programme upon the effective date of the switch. You further agree that it is your responsibility to review the applicable terms and conditions for your assigned Programme, and your continued use of the RedotPay Card Services constitutes acceptance of any such assigned or switched Programme.